This page provides details of our refunds policy for online donations and transactions. Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision about the service.

If you require your online donation to be refunded, please write to us including a printed copy of your receipt to:

Attn: Finance Officer
SU Victoria
455 Springfield Rd
Mitcham VIC 3132

Your request for refund will be confirmed by phone call.

Please call us on 03 9482 5700 if you have any enquries or email accounts@suvic.org.au.